Incidents and maintenance reported on status page for Verisoul https://status.verisoul.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/ba785312cadf2dabf6e88944c4b5fb47.png https://status.verisoul.ai/ en https://status.verisoul.ai/incident/1120078 Mon, 09 Nov 2026 16:39:50 -0000 https://status.verisoul.ai/incident/1120078#76b125d4188a865af4f3d9a48dce79f69d76a2c2a45390f25220d98d0b1f532b Incident FaceMatch & ID Check recovered. https://status.verisoul.ai/incident/1120078 Mon, 09 Nov 2026 16:29:31 -0000 https://status.verisoul.ai/incident/1120078#8b97477d25fb0fc6a535f6bb02582868a11e49075f29256e28f445f5bb4da494 Incident FaceMatch & ID Check went down. https://status.verisoul.ai/incident/1118293 Sat, 07 Nov 2026 10:35:29 -0000 https://status.verisoul.ai/incident/1118293#90092d5b1d575e2ca12e1e0a61a65aaa96705b2f60383226f679bb6112cb7953 Incident FaceMatch & ID Check recovered. https://status.verisoul.ai/incident/1118293 Sat, 07 Nov 2026 10:27:49 -0000 https://status.verisoul.ai/incident/1118293#3e1e451db39bfc7c27067c83fb84b7f5ba894fbb1ea4ff335402a4fcab11f179 Incident FaceMatch & ID Check went down. https://status.verisoul.ai/incident/1090534 Thu, 15 Oct 2026 00:25:00 -0000 https://status.verisoul.ai/incident/1090534#c219a3edabfb37614ae474b57e9d5fda394fed8dcdcdebadaf658758c6a574a6 Incident Platform recovered. https://status.verisoul.ai/incident/1090534 Thu, 15 Oct 2026 00:06:25 -0000 https://status.verisoul.ai/incident/1090534#1b4340187fa0197bd5e4807cb356166cf4670c61f2e4d36f54b60225b1e0667a Incident Platform went down. https://status.verisoul.ai/incident/1078528 Wed, 30 Sep 2026 17:57:17 -0000 https://status.verisoul.ai/incident/1078528#54cd7bff952993adb368b87d47cf34f5b1ca5e7fcbdf5d060b5005c2533674d2 Incident Platform recovered. https://status.verisoul.ai/incident/1078528 Wed, 30 Sep 2026 17:56:00 -0000 https://status.verisoul.ai/incident/1078528#5a48827f935bf269c90dcd8254596d349ef4b88ff069efd87772d8002a28fc0f Incident Platform went down. https://status.verisoul.ai/incident/980742 Fri, 24 Jul 2026 13:10:00 -0000 https://status.verisoul.ai/incident/980742#7e66c2e8eea7d5f4b22a6c34b0d3eb68d12b8a04284838b8d493aac87b6397f1 Incident API performance has returned to normal. Error rates and latency have recovered, and all endpoints are operating normally. We will continue monitoring the platform to ensure stability. https://status.verisoul.ai/incident/980742 Fri, 24 Jul 2026 03:10:00 -0000 https://status.verisoul.ai/incident/980742#da35fedbf7d9e748dc2bc293dc45906c0e88fe7858cdfd23f804a4f81c37fbc5 Incident We’re currently experiencing elevated error rates and increased latency across portions of our API. Affected requests may return HTTP 500 errors or experience slower-than-normal response times. Not all endpoints are impacted, and we are actively investigating the issue. https://status.verisoul.ai/incident/931333 Mon, 22 Jun 2026 17:27:52 -0000 https://status.verisoul.ai/incident/931333#1d1f66d4f4739e111ba726ae5f202759e878017014b327b147bcd531eec6ce94 Incident Platform recovered. https://status.verisoul.ai/incident/931333 Mon, 22 Jun 2026 16:46:56 -0000 https://status.verisoul.ai/incident/931333#09d6f9afa9d0936bf3955eefbda8a0569ce2b36e89e3f976341a2c8f321fd22e Incident Platform went down. https://status.verisoul.ai/incident/856938 Wed, 25 Mar 2026 03:46:00 -0000 https://status.verisoul.ai/incident/856938#dfa8ae5e9f95a723f937219a9d3547473177b8650e55a5cb4be671813f2386d0 Incident The real-time email_score field returned by the API may be delayed or temporarily unavailable for some sessions. This is caused by a upstream rate-limiting issue with one of our email intelligence data providers, which is delaying the completion of the email enrichment pipeline. We are actively working on a fix to smooth out request throughput and restore normal processing times. https://status.verisoul.ai/incident/769403 Tue, 18 Nov 2025 13:47:00 -0000 https://status.verisoul.ai/incident/769403#b807007e0eddfc6dc93e61cb071dfee7289d5f3a9ffa8792538218407a092363 Incident Cloudflare’s global outage is still ongoing, and while their network has become more stable, intermittent routing issues may continue. This means you may still see occasional slow loading or elevated error rates as the situation fully recovers. We’re continuing to monitor the upstream incident and will share further updates as Cloudflare stabilizes their systems.